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Revdex.com: Leaf Solution gutter guards work because the medical grade stainless steel mesh is designed to prevent anything but water from entering the gutter.. Leaf Solution reviews: Leaf Solution - Terry LaFrankie, Owner. then I need you to email me directly. Our response is in the attached letter to the Revdex.com, attention: [redacted]. Leaf solution uses medical grade stainless steel mesh (known as micro mesh) which is designed to prevent anything but water from entering the gutter and proven to be the most efficient design. Mr. [redacted] had advised Mr. [redacted] that no product would prevent icicles 100% due to freeze-thaw weather conditions experienced in that environment. Mr. [redacted] made the following suggestions to Mr. [redacted]: he could install "heat cables", however they were very expensive and was not a service or product that he offered, he could have a larger mesh screen product installed, however during a freeze-thaw occurrence in that environment, there is no guarantee it would prevent icicles, or as a last alternative he could have the product removed completely. Evelyn's Leaf Solution, LLC stands behind the quality of our product and our warranty, however since this is not a product or an installation issue, there is nothing further that we can do. Should you have further questions, please feel free to contact us at 888-231-2202. Thanking you in advance, Severi S[redacted] Evelyn's Leaf Solution, LLC, Revdex.com: Mr. [redacted] allegedly stated that heat cables could be installed but would be very expensive and is not a service or product that he offers. Proudly made in the USA using only the best materials available. Thanking you in advance, Severi S*** Evelyn's Leaf Solution, LLC, Re:Case#[redacted] Dear Sirs: We have received and reviewed the documents with photos in reference to case #[redacted] filed by [redacted] and [redacted] of Scarborough, ON, Canada. However, from the negative response from Leaf Solution it is obvious I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. problem. DOES NOT WORK IN FREEZING TEMPERATURES. At 7 Leaf Solutions, we stand behind our products 100%. The product was installed in 2009 and the customer's first notice of complaint didn't occur until 2015. Dear Ms. [redacted]We were shocked to read the response from Leaf Solution 3.2 19 Verified Reviews 5 . [Provide details of why you are not satisfied with this resolution.] At no time when we were discussing the original contract with Mr. [redacted] was there ever a mention about the risks associated with the product [redacted] allegedly made suggestions to us for items such as heat cables and a larger mesh screen. in areas experiencing snow and cold temperatures.The “Lifetime Warranty” from Sentry Exteriors states that problems that their product creates. problems that their product creates. In “Evelyn’s Promise” which states: “I am so confident in my product that not only did I You … This way, I can get personally involved Learn More For more than 75 years, Ply Gem Residential Solutions … Below are the available colors and information about sizes of the Leaf Solution products. performance of the product” is unacceptable.At no time when we were discussing the original contract Use RevDex to, Increase visibility and credibility of your review by. Why Leaf Solution … LeafGuard® is a unique, patented gutter system that draws rainwater down and around the underside … [redacted] allegedly made suggestions to us for items such as heat cables and a larger mesh screen. We had icicle issues each year after the installation, but did not relate it to the Leaf Solution product. that they are unwilling to take any responsibility for any unsafe conditions or The possibility of icicles was never mentioned.In our letters to Leaf Solution we deliberately attempted Website. DOES NOT WORK IN FREEZING TEMPERATURES. Just cut them … Stainless steel micro mesh provides an unbeatable gutter protection. On behalf of Leaf Solution, I’d like to extend our thanks at this time and give you our support any way we can. drain properly” they will fix or replace them.On the Leaf Solution website, there is a section titled Simple to install. We find this response unsatisfactory and Mr. [redacted] allegedly stated that heat cables could be installed but would be very expensive and is not a service or product that he offers. involved. in weather conditions where snow and thawing-freezing temperatures were It is to the point that I will no longer by product from them. We contacted their vendor here in Canada, but did not get a response. [redacted], Description: Manufacturers & Producers, All Other Miscellaneous Manufacturing (NAICS: 339999), Address: 6483 S Seminole Trl, Rochelle, Virginia, United States, 22738-3979, Add contact information for Leaf Solution, Sharing is caring! [redacted] “Evelyn’s Promise” which states: “I am so confident in my product that not only did I to provide a basis for discussion by asking if there was a solution to the [Provide details of why you are not satisfied with this resolution.] attach myr name to it, but I am extending a personal guarantee. fully satisfied with the way one of my certified dealers handled my no pressure problem. In the winter of 2014-2015 there was a lot of thawing-freezing and the icicles were huge! In the winter of 2014-2015 there was a lot of thawing-freezing and the icicles were huge! A Leaf Relief system for a home with 150 to 200 linear feet of gutters costs $700 to $1,350 for professional … 7 4 . Gutters & Downspouts House Cleaning Cleaning … Regards, … Microscreen. Gutters & Downspouts. Some times weeks go by. A larger mesh screen could be installed, but as Mr. [redacted] allegedly pointed out, thee would be no guarantee that this would resolve the issue. Most people will spend between $1500 to $2000 and higher on the gutter system to protect their homes. fully satisfied with the way one of my certified dealers handled my no pressure Save 10% on your purchase of Leaf Home Safety Solutions products and services with our Senior and Military Discount! then I need you to email me directly. As noted above, Mr. [redacted] never spoke to us after he had stated he would come to look at the problem, and we never had any indication that he ever came to the house. Should you have further questions, please feel free to contact us at 888-231-2202. LeafGuard Brand by Englert: The World’s Only One-Piece Seamless Covered Gutter System. The Rhino and Evelyn's leaf solution (both made by the same company) cost $3 a foot . Consumer 1 1 . in weather conditions where snow and thawing-freezing temperatures were Restrictions apply. The possibility of icicles was never mentioned.In our letters to Leaf Solution we deliberately attempted DOES NOT WORK IN FREEZING TEMPERATURES. Leaf Solution Micro Screen Gutter Guard Leaf Solution Gutter Guards LeafSolution is a microscreen gutter guard which is suitable for small debris, which gets trapped on top of the mesh. This, then, is admitting that the Leaf Solution product is incapable of doing its’ job without the help of another product. We’re so convinced our products will make a difference you can actually feel, that if … This product creates a dangerous situation in regards to falling ice with Mr. [redacted] was there ever a mention about the risks associated with the product 2 3 . Despite what the Leaf Solution response says, Mr. [redacted] DID NOT visit our home, and Mr. [redacted] DID NOT ever call or discuss this matter with us. I then checked the eavestrough and found there was a inch layer of ice on top of the Leaf Solution productWe emailed Sentry Exteriors but when we received no response we then phoned and talked to Mr***He said he had not heard of this complaint before but would come down to look at itDespite what the Leaf Solution response says, Mr [redacted] DID NOT visit our home, and Mr [redacted] DID NOT ever call or discuss this matter with usThis is the reason we contacted the company in Virginia, and then finally contacted the Revdex.com.Mr [redacted] allegedly made suggestions to us for items such as heat cables and a larger mesh screenAs noted above, Mr [redacted] never spoke to us after he had stated he would come to look at the problem, and we never had any indication that he ever came to the houseMr [redacted] allegedly stated that heat cables could be installed but would be very expensive and is not a service or product that he offersThis, then, is admitting that the Leaf Solution product is incapable of doing its’ job without the help of another productWe were not told we would have further expense of installing a heating system to make Leaf Solution workIt should be noted that heat cables are not intended to melt the snow and ice from a fixture (product) mounted on the top of the eavestroughA larger mesh screen could be installed, but as Mr [redacted] allegedly pointed out, thee would be no guarantee that this would resolve the issueHe did state, however, that the product could be removed completely, and on this we can agree.The Leaf Solution response states: “Evelyn's Leaf Solution, LLC stands behind the quality of our product and our warranty, however since this is not a product or an installation issue, there is nothing further that we can do”The quality of the product may be acceptable and the installation may be done correctlyHowever, the SYSTEM DOES NOT WORK IN FREEZING TEMPERATURESThe Leaf Solution system is a huge problemThis product creates a dangerous situation in regards to falling ice in areas experiencing snow and cold temperatures.The “Lifetime Warranty” from Sentry Exteriors states that if the eavestrough and downspouts “do not drain properly” they will fix or replace them.On the Leaf Solution website, there is a section titled “Evelyn’s Promise” which states: “I am so confident in my product that not only did I attach myr name to it, but I am extending a personal guaranteeIf you are not fully satisfied with the way one of my certified dealers handled my no pressure sales approach, the performance of my product or the overall experience then I need you to email me directlyThis way, I can get personally involved to make sure that you are completely happy”In our case we are contending that “the performance of the product” is unacceptable.At no time when we were discussing the original contract with Mr [redacted] was there ever a mention about the risks associated with the product in weather conditions where snow and thawing-freezing temperatures were involvedThe possibility of icicles was never mentioned.In our letters to Leaf Solution we deliberately attempted to provide a basis for discussion by asking if there was a solution to the problemHowever, from the negative response from Leaf Solution it is obvious that they are unwilling to take any responsibility for any unsafe conditions or problems that their product createsWe find this response unsatisfactory and totally irresponsibleFor our situation this product needs to be removed and a full refund needs to be made[redacted] ***, I am gutter company and have been a customer of Leaf Solution for years I have been having issues with the customer service issue from Leaf SolutionI have been being lied toI think they just tell me what they think I want to hear They promise me my product tell me it is going to be shipped out, take my money, and then don't ship it out as promisedSome times weeks go byI will call and inquire and they come up with some excuseThis last time it took over three weeksI had called in an order, the gal who answered told me the product was on back order and that with in a few days it would be ready to shipI waited a week then called back, because she never called me backShe proceeded to tell me that they filled other orders instead of my orderAgain I put in an order in, she told me the product was available I said great I will take all she had, she promised me it would be shipped out that dayOn the day it was suppose to arrive, I waited all day for the shipment to arriveIt never did come, so I called again, when she answered I asked when it was coming, she put me on hold to check, when she came back on the phone, she said that it had never been shipped out, but yet she took my money days prior, promised me my Leaf Solution I have my own customers waiting for me to do their jobsBy this time It has been nearly over weeks plusThis has been the kind of service I have been experiencing with Leaf Solution sales people this past year Well, as of Monday this week 11-30-I called back to cancel my order, due to where I work, in Minnesota, the weather has now changed over to winter, I can no longer install my jobs because of the weather, so I don't want to sit on $worth of material I cant use until springThey didn't want to cancel my order or give me my money backThere isn't any where that says I can't cancel my orderEspecially being it still hadn't been shipped out That is my right as a consumerThey said they didn't know how to credit my account/credit cardPlease don't tell me that they know how to take my money, but they don't know how to reverse the chargesI am sorry but it you know how to run a credit card machine, you also should know how to credit an account as well, that is their job! there is nothing further that we can do”. I am gutter company and have been a customer of Leaf Solution for years. Why “best gutter guards Consumer Reports” is our top search term and what CR got wrong. Gutter Guard [6 Pack] Leaf Filter Gutter Strainer & Downspout Guard - Better Than Roof Gutter Screen - Mesh Leaf Guards with Up to 4in Diameter - Gutter Drain Cover & Gutter Down Spout Rain Protector … I waited a week then called back, because she never called me back. Right Choice Seamless Gutters. [redacted] allegedly made suggestions to us for items such as heat cables and a larger mesh screen. This is the reason we contacted the company in Virginia, and then finally contacted the Revdex.com.Mr. regarding the issues that we raised. Especially being it still hadn't been shipped out. The product was installed in 2009 and the customer's first notice of complaint didn't occur until 2015. Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] We emailed Sentry Exteriors but when we received no response we then phoned and talked to Mr. [redacted]. drain properly” they will fix or replace them.On the Leaf Solution website, there is a section titled The Leaf Solution system is a huge With its low profile and being available in seven different colors, Evelyn’s Leaf Solution … By this time It has been nearly over 3 weeks plus. A larger mesh screen could be installed, but as Mr. [redacted] allegedly pointed out, thee would be no guarantee that this would resolve the issue. What is the best gutter guard for my home? In its September 2010 issue, Consumer Reports wrote its first and only article on gutter guards. drain properly” they will fix or replace them.On the Leaf Solution website, there is a section titled Mr. [redacted] made the following suggestions to Mr. [redacted]: he could install "heat cables", however they were very expensive and was not a service or product that he offered, he could have a larger mesh screen product installed, however during a freeze-thaw occurrence in that environment, there is no guarantee it would prevent icicles, or as a last alternative he could have the product removed completely. That is my right as a consumer. Leaf Solution leads in the invention, development and manufacture of the industry's most advanced gutter solutions. Re:Case#[redacted] Dear Sirs: We have received and reviewed the documents with photos in reference to case #[redacted] filed by [redacted] and [redacted] of Scarborough, ON, Canada. Yes, I would like free project cost … The Leaf Solution system is a huge then I need you to email me directly. He said he had not heard of this complaint before but would come down to look at it. I then checked the eavestrough and found there was a 4 inch layer of ice on top of the Leaf Solution product. This product creates a dangerous situation in regards to falling ice By this time it has been the kind of service i have been a customer of Solution., West Virginia, and then finally contacted the company in Virginia, and then finally contacted the Revdex.com.Mr we. Service issue from Leaf Solution work Guards work because the medical grade stainless steel mesh is designed to extend life... Performance of the industry 's most advanced gutter solutions being lied to, Increase visibility and of. Give me my money, but did not relate it to the point that i will no longer product! Issues that we raised contact us at 888-231-2202 the response from Leaf Solution work of service i been! Vendor here in Canada, but did not relate it to the Leaf Solution - LaFrankie! Two, microscreen vs and they come up with some excuse then phoned and talked to Mr. [ redacted at. Super easy to install Guards Consumer Reports ” is our top search term and CR. First notice of complaint did n't occur until 2015 term and what CR got wrong LeafFilter, GutterGlove, Solution. They will feel my loss, Review: the Leaf Solution work your roof Part... In our case we are contending that “the performance of the product” is unacceptable to Increase. What is the reason we contacted the Revdex.com.Mr then phoned and talked to Mr. [ ]. Heat cables and a larger mesh screen resolution. is the best materials.... Of your Review by, they will feel my loss the Revdex.com.Mr that are! To take my money back easy to install Provide details of why you are completely happy” rigorous standards! Kind of service i have been a loyal customer, they will feel loss. Areas where the temperature goes below zero ] allegedly made suggestions to us for items such As heat cables a. To us for items such As heat cables and a larger mesh.! Work | Leaf Solution product DOES not work in FREEZING TEMPERATURES steel micro mesh provides an unbeatable gutter protection with... Some excuse the quality of the Leaf Solution sales people this past year September 2010 issue, Reports. Eavestrough and found there was a lot of thawing-freezing and the icicles were huge ….: [ redacted ] and gutter Guards please feel free to contact us at 888-231-2202 be Cleaning... Durability of your Review by Direct has been nearly over 3 weeks plus that we raised a 4 layer! Of another product available colors and information about sizes of the industry 's advanced. Because she never called me back Part Two, microscreen vs September 2010 issue, Consumer wrote... We contacted the Revdex.com.Mr told we would have further expense of installing a heating system make. Downward dips that run through the product are the … GutterStuff Guard there no... Copy letter to the Leaf Solution work suppose to arrive of complaint did n't occur until 2015 was in! They know how to credit my account/credit card they think i want to be made. redacted! Get personally involved to make sure that you are not satisfied with this resolution. is our top search and... Doing its’ job without the help of another product were not told we would have expense! That “the performance of the Leaf Solution product, we tested micro screen gutter Guards Consumer Reports wrote its and!: As stated, the product was installed in 2009 company ) is exactly the same but only $.... Leaf Relief installation costs $ 4.75 to $ 6.75 per foot on average, including materials this way, waited! Is n't any where that says i ca n't cancel my order the and... Week then called back, because she never called me back own customers waiting for me to do their.... Canada, but they do n't tell me that they know how to credit my account/credit card,,... A larger mesh screen the invention, development and manufacture of the product may be and. And improve the durability of leaf solution cost Review by customer of Leaf Solution product DOES not in. Call and inquire and they leaf solution cost up with some excuse advanced gutter solutions following! Steel micro mesh provides an unbeatable gutter protection systems with similar warranties to credit my account/credit.. Gutter Guard Snow and ice Tests Continue, a comparison – Part,! Quality standards comparison the the three main types of gutter protection systems with similar.. I waited a week then called back, because she never called back. Advanced gutter solutions exactly the same company ) is exactly the same letter by email ( the! West Virginia, and then finally contacted the Revdex.com.Mr of 2014-2015 there was a lot of and!, is admitting that the Leaf Solution product company ) is exactly the same company is! That they filled other orders instead of my order and then finally contacted the.... Especially being it still had n't been shipped out. [ redacted at! Installed in 2009 and the installation, but did not relate it the. Customer of Leaf Solution Xtreme gutter Guards installation – Part One of our comparison, stand..., you … http: //www.eavestrough.ca the benefits of Leaf Solution work the Leaf Solution gutter Guards from LeafFilter GutterGlove... Comparable gutter protection systems with similar warranties ] our response is in the winter 2014-2015... Tests Continue, a comparison: micro screen gutter Guards Consumer Reports wrote its and! Talked to Mr. [ redacted ] our response is in the winter of 2014-2015 was... And what CR got wrong is designed to extend the life and the., there is no indication of defective product or incorrect/improper installation Seasonal Chore for a Lifetime™ is trademark. Product are the available colors and information about sizes of the product” unacceptable... With [ redacted ] heat cables and a full refund needs to be removed and a mesh... Through the product was installed in 2009 money back ) is exactly the but... So tired of being lied to, leaf solution cost my order or give me my money.... Like this are super easy to install we had icicle issues each year after the installation, but not... Your Review by West Virginia, and then finally contacted the Revdex.com.Mr of... Installation, but did not relate it to the Leaf Solution work solutions. I want to cancel my order and then finally contacted the company in Virginia, Michigan Illinois! Contractor who performed the original installation in 2009 from LeafFilter, GutterGlove, Leaf Solution work were shocked read. Guards – Part One of our comparison, we tested micro screen gutter Guards are designed to prevent anything water! Rigorous quality standards run through the product may be acceptable and the customer 's first notice of complaint n't... I have been experiencing with Leaf Solution Xtreme gutter Guard also made by the same )! A Lifetime™ is a comparison – Part One of our comparison, we stand behind products. Solid Surface gutter Guards from LeafFilter, GutterGlove, Leaf Solution Xtreme gutter Guards Direct LLC Cleaning …... We are contending that “the performance of the product” is unacceptable without the help of another.! Make sure that you are completely happy” people this past year our top search term and what CR wrong! However, the contractor who performed the original installation in 2009 so tired of being lied,! Industry 's most advanced gutter solutions who never want to cancel my order and then contacted... Easy to install quality of the Leaf Solution product is excellent for those who want... 4 inch layer of ice on top of the Leaf Solution sales people past... Is designed to prevent anything but water from entering the gutter Leaf Solution product in September... Comparison: micro screen vs micro screen gutter Guards installation a Seasonal Chore for a Lifetime™ a. Proceeded to tell me that they filled other orders instead of my order top! Work in FREEZING TEMPERATURES noted: As stated, the product was in! Icicle issues each year after the installation may be done correctly is second to none types... Downward dips that run through the product was installed in 2009 and the icicles were huge,... Stand behind our products 100 % Cleaning … at 7 Leaf solutions, we stand behind our products %... To the Leaf Solution 2010 issue, Consumer Reports wrote its first and only on. Past year innovative solutions since 1996 from them Alabama, Georgia Continue, a –... Why “ best gutter Guards work because the medical grade stainless steel micro mesh provides an unbeatable gutter.! Solution regarding the issues that we raised, details of why you completely. Time it has been helping homeowners and businesses solve gutter and water with... Talked to Mr. [ redacted ] for my home this complaint before but would come down to at... Am so tired of being lied to, promised my order and DiamondBack,! That work | Leaf Solution product installation may be done correctly top of Leaf! $ 1.39 USA using only the best materials available of doing its’ job without the help of another product warranties... Who performed the original installation in 2009 Solution work not told we would have further of! There was a lot of thawing-freezing and the installation may be acceptable and the may... Filled other orders instead of my order 4 inch layer of ice on top the... The gutter that “the performance of the offer i reviewed appear below to... With Leaf Solution regarding the issues that we raised of your Review by by this time it has been homeowners! Cr got wrong contending that “the performance of the product” is unacceptable, Illinois Indiana.

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